HooYu, experts in customer onboarding, KYC and customer insight, will host a special SBC Webinar on Wednesday, 13 May (BST 3:00- 4:00 pm) evaluating the true cost of the COVID-19 pandemic’s impact on the global gambling sector.

HooYu will be joined by SBC and H2 Gambling Capital for COVID-19’s impact on gambling gross yield and how the industry can look after customers during tough times? 

The session will examine the following critical factors: 

  • What’s the likely impact to gross gambling yield?
  • Which gaming segments are likely to come out of COVID-19 better than others?
  • Guidance issued by the Gambling Commission on customer KYC and consumer protection
  • How can operators make the most of their onboarding flow and be more sensitive to customer affordability?

David Pope, HooYu Marketing Director, said: “The industry has reacted well to this new challenge in a tough 12 months that has already seen increased regulation of firms for KYC and customer insight failings.  

“In this webinar we will help operators to get a sense of the true economic impact of COVID-19 and how they can be at their best to make the most of a reduced sign-up funnel and build player insight at pace.”    

Click here register for COVID-19’s impact on gambling gross yield and how the industry can look after customers during tough times?