SEON unites with tbi bank to enhance the user experience 

Looking to optimise the user experience, SEON has partnered with tbi bank as it leverages its Machine Learning based fraud detection platform.  

Amid a backdrop of increasing fraud threats from a wide spectrum of sectors, the collaboration looks to focus on combating fraud before it can affect customers. 

As part of the partnership, tbi bank will incorporate SEON’s online fraud prevention system into its customer onboarding journey.

Looking to optimise the user experience, SEON has partnered with tbi bank as it leverages its Machine Learning based fraud detection platform.  

Speaking on the new partnership, Jimmy Fong, Chief Commercial Officer at SEON commented: “SEON is the perfect tool for challenger banks like tbi bank, providing these organisations with a powerful tool in the fight against fraud. 

“Our automated system offers clear results to clients at the point of sign up in a transparent and reliable manner, thus helping to verify potential new users with zero friction.” 

The duo also detailed that the partnership ushers in the beginning of a bigger collaboration between SEON and tbi bank, which will see the fraud prevention experts join the financial institution’s larger ecosystem of customer and business protection tools. 

Costin Mincovici, Chief Credit Officer at tbi bank added: “Our team has the ultimate goal of serving customers’ real needs, so we added a fraud solution to quickly filter out high-risk users, without increasing friction for our valuable customers. 

“The additional data provided by SEON adds valuable information to our database, allowing us to improve and update our risk models with Machine Learning methodologies.”