ACI Worldwide bolsters transaction monitoring with IR collaboration

ACI Worldwide has announced the extension of its partnership with IR, a global provider of performance management and analytics for payment ecosystems, in a link that aims to bolster transaction monitoring. 

As a result of the collaboration, banks and financial institutions will be bolstered by visibility into the health of their systems and status of payments in real time — covering high-value and low-value real-time payments, as well as card payments. 

Sam Jawad, Head of Banks & Intermediaries, ACI Worldwide, said: “Our global customers are seeking new levels of insight and real-time analysis to help them adapt to changing consumer behaviors. 

“By extending our long-standing and successful partnership with IR, we have also further enriched our real-time analytical capabilities, delivering comprehensive and actionable business insights.”

It follows the dramatic evolution of the payment space, with the COVID-19 pandemic accelerating  the trend towards real-time payments around the world. ACI Worldwide’s 2022 Prime Time for Real-Time global payments report forecasts that real-time payments transaction volume will rise from 118.3 billion in 2021 to reach 427.7 billion annually by 2026. 

As governments and central banks enable the shift towards real-time payments to unlock economic growth, they are providing further impetus for cashless and real-time digital payments. The real-time monitoring capabilities that ACI and IR provide positions banks to respond to this change. 

“The continuing shift towards cashless payments, the emergence of new payment schemes and growing customer expectations are all putting pressure on organizations to deliver a seamless payments experience,” added David Guiver, Head of Transact and Infrastructure Products, IR. 

“Through our expanded partnership with ACI, banks and financial institutions benefit from real-time monitoring that helps them glean actionable insights on a single pane of glass. This enables them to continuously optimise their services and resolve issues before they impact customers.”