Gamesys unifies ‘compliance journey’ with TruNarrative

A newly restructured Gamesys Group (formerly JPJ Group Plc) has confirmed that it will move to unify all compliance disciplines, utilising TruNarrative ‘single platform’ solution.

Updating stakeholders, Gamesys management confirms that the TruNarrative platform will act ‘on-boarding lead’ across all Gamesys brands, providing single point provisions for ID verification, fraud detection, behavioural monitoring, KYC referencing and further AML procedures.

Gaming Director, Simon Mizzi detailed the importance of  Gamesys managing its compliance demands under a unified platform, allowing the London-listed operator’s brands to benefit from ‘unified customer journeys’ on KYC interactions related to  identity checks, document validation, PEP and sanctions checks.

 “Having access to multiple data source providers through a single API integration and interface is a huge benefit to us. It means we can react quickly to a constantly changing regulatory environment while having the freedom and flexibility to provide a world-class user experience.”  – Simon Mizzi detailed

“This relationship demonstrates our commitment to understand and care for our customers and enables us to provide the most enjoyable customer experience”.

Heading into a crucial 2020, a restructured Gamesys is set to significantly expand its online gambling portfolio securing control of UK brands Virgin Games, Virgin Casino, Monopoly Casino, and Heart Bingo.

Adam Doyle – 

Adam Doyle, Head of Gaming at TruNarrative, said: “We are excited to be working with part of the Gamesys group plc, to provide them with access to multiple third-party providers covering their entire customer on-boarding journey via a single API.

“Sourcing multiple providers across the globe to meet varying regulatory requirements is a huge challenge. Providing Gamesys group plc, with the ability to work from a single platform across their on-boarding strategy will help the customer experience while also aligning with compliance and audit requirements “