Ingenico Group, the global specialists in seamless payments has announced the launch of Smart Self for Vending, an intelligent end-to-end solution dedicated to improving customer journeys in all unattended environments.
As part of the launch, the firm offers vending operators its flexible and reliable payment solution, Smart Self for Vending. The solution can be tailored to an operator’s unique requirements, while providing end-to-end payment acceptance, enhancing operational efficiencies.
Guillaume Pascal, EVP Enterprise Retail business unit at Ingenico Group, commented: “As the ultimate contactless service, we are excited by the possibilities that Smart Self for Vending opens up for vending operators whatever the sector; not only does it offer end-to-end payments processing, but it also increases efficiencies across the board.
“Delivering a seamless solution with all expertise in-house means we can answer all client needs. Its secure gateway provides immediate reporting with real-time data, along with advanced acquiring capabilities.
“The most significant shift in the payments industry to evolve from this year has been the sudden move towards contactless and alternative payment methods (APMs). So much so, that a vast majority of customers think that cash should disappear completely at some point in the future. Now more than ever, vending operators should be looking to self-service options for their business.”
This is achieved with real-time reporting, smart transactions management, easy, quick and secure payment processing, and strong acquiring capabilities. An evolutive solution, Smart Self for Vending harnesses Ingenico’s new PCI PTS V5 hardware range, meaning it can accept all new cashless payment methods such as QR Codes while operating as a secure gateway with 99.99% availability.
For customers, who are increasingly drawn to vending operators that can offer the latest innovations while enjoying a best-in-class customer experience, Smart Self is designed to engage and delight customers by enabling operators to interact with shoppers digitally. In addition, the solution promotes a vending operator’s charitable and sustainable approach, something that is becoming increasingly important to shoppers.
Expert Analysis: This latest launch can be key in boosting Ingenico’s engagement as it comes at a time when an abundance of communities and companies are migrating to contactless self-service payments.
