Foreign exchange brand, Travelex has rolled out an industry first Foreign Currency ATM click and collect service.
The service allows customers to pre-order foreign cash online at Travelex’s best possible rate before collecting it contact free from an airport ATM.
Initially launched at London Heathrow Terminal 5, it enables customers to place their order via the Travelex website and then securely collect their currency from an ATM, using their phone and credentials.
Dan Gilby, Strategy & Products Director, Travelex, said: “At Travelex, our mission is to simplify our customers’ access to international money, however and whenever. That mission continues with us delivering the world’s first foreign currency ATM click & collect service, which will enable our customers to not only access their currency in a new, fast and convenient way, but to do so at the best rates possible too.
“Customer trends continue to shift, and as they do so, we are pleased to be able to provide foreign currency cash solutions in new innovative ways, alongside our portfolio of digital products, including pre-paid currency cards.”
At the heart of the travel service is a wallet-based platform, which combined with Travelex’s FX ATM processing, ensures the service is quick and always available.
Currently, customers can withdraw up to US$800 or €800 via ATM click & collect, with further currencies and more ATMs at Heathrow in the pipeline. Travelex will also be launching the service at Brisbane Airport in Australia in the next few weeks, before expanding the service to more airports in the coming months.
Fraser Brown, Director of Retail, Heathrow Airport added: “It is fantastic that passengers traveling through Heathrow will now be able to easily pre-order foreign currency online and collect it for free at airport ATMs.
“As the UK’s only hub airport our vision is to give passengers the best airport service in the world, so access to convenient services such as this from Travelex is so important to us – which is why we are proud to be the first airport in the world to have this service.”