UKGC outlines public guidance on gambling self-exclusion services

The UK Gambling Commission (UKGC) has launched its new consumer guidance campaign, providing the general public with a full breakdown of the ‘gambling block services’ currently offered by digital banks.

The campaign forms part of the group’s recently launched ‘money and rights’ section, which provides the public with detailed information in regards to their consumer rights and options when betting. 

Within its new section, the UKGC provides a full breakdown of the gambling block services and further safer gambling support tools, currently offered by nine UK high street banks – Bank of Scotland, Barclays, Halifax, HSBC, Lloyds, MBNA, Natwest, RBS and Santander.

Though the majority of UK banks have added gambling block components to their bank account services, there are still some notable exceptions of incumbents that offer no current safer gambling protections including – Citibank, Co-operative, Nationwide, Standard Chartered, Metro Bank and Virgin Money.

The responsibilities of financial services in ensuring safer gambling protections have been placed as a key element of the government’s ongoing review of the 2005 Gambling Act.

Last week, TS Anil, the new CEO of Monzo, published an open letter to DCMS stating that the government must enforce an increased responsibility on safer gambling duties by financial services providers. 

Collaborating with fintech compliance specialist TrueLayer,

Monzo disclosed that it had begun trailing its proprietary gambling block service as a new open banking API feature. As the rapidly growing digital bank seeks to take a lead when it comes to responsible gambling initiatives.

The partnership aims to develop a ‘universal gambling block’ for all financial services (banks, credit cards, e-wallets, loans) which will be available for all financial services to integrate as a mandatory requirement.