Hello Paisa unites with Western Union to globalise offering

South African international money transfer providers, Hello Paisa has united with Western Union as the firm seeks to globalise its offering.

The collaboration will enable Hello Paisa customers to send global money transfers for payout at the global network of Western Union. 

Sayjil Magan, Managing Director of Hello Paisa commented: “We have identified an opportunity for effective global collaboration to do our part in enhancing financial inclusion for migrants living in South Africa. Through this partnership, we have been able to expand our reach globally, sparing our customers the hassle to travel long distances to collect their money as we now leverage off Western Union’s vast network of retail agents, bank account and wallet payout capabilities.” 

“We are in the business of solving pressing consumer problems through simple, innovative and tech-driven solutions. We are already servicing over a million people through our existing network, and by expanding our payout network, we will be able to take money to more people where and when they need it most.”

The partnership also further delivers on Western Union’s strategy to open its platform to third-party partners to help them expand their global reach, meet customers’ evolving needs, and solve the complexities of cross-border, cross-currency money movement. 

Mohamed Touhami El Ouazzani, Regional Vice President, Africa Western Union added: “We are excited to collaborate with Hello Paisa, a company that shares our vision for inclusive innovation and financial inclusion in Africa. This service is an integration of our strengths as we continue to drive global connectivity by enabling national enterprises to scale their business offerings worldwide, leveraging our cross-border platform and global network. 

“We are proud to see more and more local and regional fintech companies in Africa reap the benefits of our open platform strategy and white labelled digital capabilities to solve the complexities of cross-border, cross-currency money movement and enhance customer experience.”