First Direct launches ‘fdpay’ in-messenger payments

HSBC operated digital current and savings account, First Direct has announced a raft of new mobile upgrades benefitting its customer day-to-day transactions and engagements.  

Updating the media, First Direct announces that it has launched its new payment ‘fdpay’ feature which integrates payment functionalities with popular instant messenger apps’ WhatsApp and Facebook Messenger.

Moving forward, First Direct customers who choose to activate the fdpay feature will be allowed to carry out secure payments through their instant messenger apps with transactions approved/verified through their social media profiles.  

Detailing greater customer control, choice and flexibility, First Direct states that fdpay will no longer require its customers to launch its standard banking app in order to process mobile payments.

First Direct’s fdpay feature was built in partnership with next generation banking/financial solutions provider PayKey, who have worked and delivered on new payment technology directives with MasterCard, ING, HSBC and Standard Charter.

Backing the fdpay feature, Joe Gordon, Head of First Direct UK, said: “People want to be able to manage their finances easily and securely, and fdpay is just another way for First Direct to provide customers with a service they will find useful.”