Financial product management firm FintechOS has launched a new Generative AI (GenAI) tool that aims to assist financial institutions with meeting the diverse digital demands of its customers.
FintechOS Evolv will be rolled out to institutions who are seeking to integrate a personalised user experience for their customers. The solution leverages Agentic AI, a GenAI model that delivers modern administrative processes, unique customer experiences, and smarter business decisions.
Teo Blidarus, CEO of FintechOS, said: “FintechOS Evolv represents a significant leap forward in enabling financial institutions to stay competitive in a rapidly changing market.
“With advanced Agentic AI features designed to optimise operations, enhance customer engagement and accelerate product innovation, Evolv provides the tools our customers need to lead in digital transformation.”
The new platform facilitates interaction capabilities between financial institutions and AI in a secure environment, with Evolv looking to enhance GenAI features with the ability to create digital customer journeys without the need for complex hardware or coding.
FintechOS’ Evolv solution is also compliant with BIAN, ACORD and ISO20022 standards, enabling its data sets to be ensured by legacy or modern systems that are also scalable on the Microsoft Azure platform.
Furthermore, financial institutions’ product managers can also benefit from AI assistants that can help design and deliver personalised responses in real-time.
FintechOS Evolv is aiming to “transform” the financial back-office operation system with automated solutions powered by GenAI, which allows them to design and configure workflows alongside existing systems.
“We’re committed to helping banks and insurers unlock new levels of agility and responsiveness, giving them a true edge in delivering exceptional, personalised experiences,” added Blidarus.
