Payment service Worldline has been selected by German firm Goethe-Institut to provide optimised payment experiences to its customers.
The integration of Worldline services will see local payment methods in various currencies bolstered across Goethe-Institut’s 159 branches in 98 different countries, tailoring its payment solution for the company to include performance analytics alongside unified reporting.
Combining a personal and consultative approach to achieve the best experience, Worldline’s solution will enable local processing via a payment orchestration layer based on proprietary smart routing technology. This will allow one contract, one integration and one financial flow throughout the payment processing journey.
Kym Lukins, Commercial Director Digital Goods & Services at Worldline, commented: “This has been an extremely interesting challenge for Worldline. The Goethe-Institut is world-renowned and operates in nearly 100 countries.
“With exacting standards and complex requirements, we are delighted to offer the Institut market-leading solutions that will benefit both them and their international customer base.”
Incorporating a number of key features, the Goethe-Institut will be able to accommodate its local market characteristics encountered across its diverse user base. With flexible and tailored reporting, the institute will also be able to perform enhanced payment efficiency and augmented financial performance.
The addition of the Worldline payment orchestration offering will also bring easy access to local partners and acquirers, remaining fully compliant with necessary regulations and data security standards.
Birgit Weckerle, Head of Marketing and Sales at Goethe-Institut, added: “Worldline understands that payments are not just functional but can also enhance customer experience and business growth.
“Its tailored advice and solutions have helped us gain insights into our payment performance, improve collaboration with our partners, and make process improvements that help us better serve our customers around the globe.”