As the importance of AI continues to grow, Roger Tyrzyk, IDnow Country Manager for UK&I, Malta and Cyprus, told SBCNews that he believes there will definitely come a time when human input isn’t needed in the identification security process, but that time is a long way off.
He underlined the importance of currently undertaking ‘best of both’ human and machine approach to applying identity checks,
Tyrzyk said: “There will definitely come a time when humans will no longer be needed, but at this moment in time, that feels very far away. Identity in itself is very complex because there is no standard across the globe.
“However, you have to keep in mind that every operator has their own way of doing things, and it is them who are the experts – we are complementing their technology to make it as easy as possible.
“We are there to listen, understand their requirements and to come up with a viable solution. As a company, we are always trying to find ways to innovate our offering, so all I can say is: watch this space.”
Commenting on the impact gambling regulators have had on the way they operate, he added: “So far, we have been very lucky in a way that our products are future proof and so no changes have had to be made. We are also working closely with regulators across the globe to provide as much expertise on up and coming regulations, which in some cases can make all the difference because we are always prepared for the next steps.”
Tyrzyk also detailed that COVID-19 may well lead to changes in the way AML and fraud prevention specialists operate: “I don’t think the impact on operators themselves has been too severe so far,” he explained. “What we sometimes forget is how good operators are at spotting fraudulent activity because they have the right technology in place to do so.
“Obviously fraudsters with a lot of time on their hands are able to conjure up more sophisticated plans, and we have to react to that as a whole group. With a quick search on the internet you can buy fake IDs for €50.
“On the other end, there are also countless documents going for over €2000, so it really can get as creative as you can imagine. From our perspective, we have the most secure checks available to spot these fake documents which our competitors don’t have – again one of the ways we are able to support operators.
“I expect a lot of new regulations and guidance to come out during the crisis, which in some cases has already happened with the UKGC being on the forefront of affordability checks. After the crisis we really have to look at these things from a different perspective to protect people who might have lost their jobs because of COVID-19. Regulation never stops.”