The Bank of Ireland is looking to step up its tech capabilities via recruitment, seeking new employees in areas such as digital banking, fraud prevention and data analytics.
The bank is looking to fill around 100 roles across various digital avenues. These include data, delivery management, engineering, resilience and cyber, with skill sets being sought in the areas of Open Banking, cloud, AI and emerging technologies.
Various financial institutions are becoming increasingly aware of the growing role developing financial technologies are playing in modern banking. In Ireland’s neighbour, the UK, for example, Open Banking and AI usage in finance has been progressing rapidly with investment from both the industry and government.
Bank of Ireland is now seeking its own success in this area. The all-Ireland institution, active in both the Republic and Northern Ireland, has upped its group-wide investment in technology in response to increasing digitisation of its customer base.
Ciarán Coyle, Group Chief Operating Officer, Bank of Ireland, said: “We continue to invest in our talent, technology and infrastructure, to ensure customers have the very best banking services.
“We’re currently progressing a range of innovative digital projects across the group and we want to recruit talented specialists who can enhance the banking experience for our customers.”
Regarding consumer demand, the Bank reported an 18% increase in active digital users in 2023, conducting 60 enhancements to its mobile app including biometrics and fraud monitoring. It also launched a customer portal for its wealth and insurance operations.
The announcement of its tech recruitment drive is the second major development undertaken by Bank of Ireland in this area in three months. Back in May, the bank revealed that it had increased investment in this field by €34m.
Digitisation is not the only focus area for the bank, however. The institution continues to recognise the role cash plays in the Irish economy, committing €60m to upgrade its ATM networks on both sides of the Irish border.
Regarding the new tech roles the bank is aiming to fill, Coyle continued: “Bank of Ireland offers an exciting and dynamic environment for career development. In addition to exciting projects, we provide a supportive environment with inclusive workplace policies, flexible remote work options through a network of hubs, and competitive pay and benefits.
“We are looking for the very best talent to join our technology team as we continue to deliver improvements for customers and colleagues across the organisation.”
