Q&A: ING’s Daniele Tonella on AI and payments transformation

Daniele Tonella, CTO at ING, breaks down how the bank is building the infrastructure and culture needed to stay ahead in an era of AI, open finance and agentic payments. Financial institutions across Europe are weathering a storm of change, which includes mounting pressure to abandon legacy systems in favour of API‑led models, the arrival … Continue reading Q&A: ING’s Daniele Tonella on AI and payments transformation