Klarna questioned on use of AI to cut down workforce

Klarna, Europe’s biggest buy-now-pay-later (BNPL) platform, has garnered headlines and controversy with its recent admission of using AI to reduce its corporate headcount. Interviewed by CNBC Business, Klarna CEO, Sebastian Siemiatkowski, recounted how the Stockholm Fintech had reduced its corporate workforce by “nearly 40% over the past two-years” driven by the deployment of artificial intelligence … Continue reading Klarna questioned on use of AI to cut down workforce